Banca de DEFESA: JEANY NUNES SANTOS

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : JEANY NUNES SANTOS
DATE: 17/03/2023
TIME: 14:30
LOCAL: Ambiente Virtual
TITLE:

INFORMATION MANAGEMENT FOR DECISION-MAKING: a proposal for a corporate intervention plan for company Alfa .

KEY WORDS:

Keywords: Information Flow; information management; decision making.

PAGES: 101
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUBÁREA: Biblioteconomia
SPECIALTY: Processos de Disseminação da Informação
SUMMARY:

Information management is present in the most varied areas of knowledge, offering support to managers
in organizations so that they can effectively manage their decision-making processes. It is essential that an
organization carry out information management with established roots in the search for improvement and
updating of its processes with regard to: treating, organizing, managing, retrieving and making available
information in a way that its use meets the informational needs of its internal and external members. What
proposals can be made in order to contribute in the field of information management in a retail company
of automotive parts and services in Cariri Cearense? Information within a for-profit organization becomes
a strategic tool in a competitive market scenario, and it is thinking about information management to help
decision-making processes that the present study had as its general objective: to elaborate proposals for
information management from a corporate intervention plan so that it can contribute in the field of
information management. For the methodological path, bibliographic research is adopted, with a
dialectical approach studying the phenomena about information management. The study is exploratory
and descriptive in nature, using resources from documentary and field research carried out to characterize
the research field, which is the company Alfa, belonging to the retail trade of automotive parts and
services in Cariri Cearense. Since trade in companies of this segment is common in the region, as they
have several parts stores for automotive vehicles, as well as dealerships, grinders and mechanical
workshops in the figure of self-employed professionals, medium and small companies to serve both
private vehicles and industrial fleets and other companies that move the region. To meet the main
objective of the research, a questionnaire arranged between open and closed questions was used as a
method for the study, answered both by the company's managers: the administrator and the manager and
by those responsible for each sector in order to understand how they describe the questions made,
representing a total of nine respondents. The study resulted in a proposal for a corporate intervention plan
to contribute to the company's information management through improvements in its information
management processes. It is concluded that the company has the means and instruments to make its flow
of information more organized and dynamic, but it needs to follow more efficient processes with a more
objective and level language between managers and employees. In this way, the company will be able to
reach the essence of information, which is to be utilized by users, better elaborating their decision-making
processes and producing more results. It is also suggested for future research that the informational flow
of companies of this type with so many processes and sectors involved be traced, and that it serve as
models for companies of the same segment.

BANKING MEMBERS:
Presidente - MARCUS VINICIUS DE OLIVEIRA BRASIL
Interno - ERINALDO DIAS VALERIO - UFG
Interno - LUIZ MANOEL LOPES
Externo à Instituição - ALANDEY SEVERO LEITE DA SILVA - UFPB