ACCESSIBILITY AND INCLUSION OF DEAF PEOPLE IN INFORMATION UNITS: A PROPOSAL FOR A SERVICE GLOSSARY FOR THE UNIVERSITY LIBRARY OF UFCA CAMPUS JUAZEIRO
Inclusive Communication. University Libraries. Accessibility in Libras.
The communication between professionals in university libraries and deaf users is a challenge that can be overcome through the development of resources that facilitate the understanding of the terms used in these spaces. In this context, this study conducts a qualitative research, of a bibliographic and documentary nature, conducted in the city of Juazeiro do Norte, Ceará. It is relevant to mention that, due to its bibliographic nature, the research was not submitted to the Research Ethics Committee (CEP). The main objective is to create a set of resources that include the key terms used in university libraries, along with their respective translations into Brazilian Sign Language (Libras). The research was based on the analysis of scientific articles, books, manuals, and other documents related to the topic. The results indicated the existence of a wide variety of specific terms used in university libraries, which can be challenging for understanding by deaf users, necessitating the creation of tools that support the informational and communication process for deaf users.